We have selected questions that our guests have asked us frequently, maybe they will be helpful to you as well. If you have any doubts let us know!
We have a series of extra services, always available for a fee: drinks in hotel bar, room service, laundry, medical or pediatric assistance, babysitting, dishes from the à la carte menu, tickets for Mirabilandia (unless otherwise indicated).
We do not have private parking spaces, but you can park for free and without reservation near the hotel, both on the street and in the square. Finding a place is simple, here are just a few of the tricks: on summer weekends, arrive at Marina Romea before 8:00 or after 19:00; on Tuesday afternoon parking is prohibited in Viale dei Pioppi and Piazza Italia after 1pm on Friday and Saturday evenings it is forbidden to park in Piazza Italia after 5pm
No, we also offer half board, with the possibility to choose between lunch or dinner. If you prefer flexible holidays, you can book the bed and breakfast option.
We guarantee your spot on the partner beach for stays of at least 3 nights, booked directly with us. The place includes an umbrella, a deck chair and a sun bed. For stays of 1 or 2 nights the place on the beach is not included, but we apply a 10% discount on the listed price.
Our hotel is located right on the seafront of Marina Romea, on the main square. There is only a short shady path through the pine forest (about 400 meters), which separates us from the beach. It can be easily reached on foot or by bike.
Yes, every guest over the age of 14 must pay € 2.00 per day in cash, up to a maximum of 5 nights.
Exemptions for:
You can arrive at the hotel at any time, but the room is available after 2 pm unless it’s ready earlier.
On busy days, particularly Saturdays in July and August, check-in may be delayed until 4 pm.
If you arrive after 7 pm, we ask you to notify us by phone to arrange the reception and the restaurant.
Rooms must be vacated by 10:30 am. Subject to availability, you can request a late check-out with an extra charge of € 25.00.
Generally the deposit amounts to 30% of the total amount, which can be paid by money order, bank transfer or credit card. In some cases we may not require a deposit: in the booking conditions you will find all the information.
For early departures, the rules applied by the Charter of Quality Tourist Services of the Chamber of Commerce of Ravenna apply: https://www.ra.camcom.gov.it/regolazione-del-mercato/servizi-turistici-di-qualita/carta-dei-servizi-turistici-di-qualita).
The hotel was built in the 1950s and has some architectural barriers. There is only one room on the 1st floor with a bathroom accessible for disabled guests. The other rooms can use two shared external bathrooms, equipped with a shower and a bathtub. There are three steps on the ground floor to reach the elevator. Unfortunately, a ramp is not available due to lack of space. A manual stairlift is available, but the hotel cannot guarantee that there will be someone able to operate this stairlift to assist the disabled guest and their companion. Therefore, the hotel is not convenient for guests who need to use this solution. To reach the first floor, there are as many as five turns along the stairs, and the whole process takes a lot of time, 20-30 minutes each time.
If during your stay you miss a meal included in your chosen package, you can make it up on the day of departure. This option is not transferable to third parties, but is limited to hotel guests only. It is not possible to discount the value of meals included and not used.
Tell us at the time of booking if you suffer from food intolerances, allergies or celiac disease. We do not have an AIC certification and, in general, we cannot guarantee the total absence of contamination between foods, so we do not take responsibility for any reactions, but we take care of the preparations to ensure quality dishes for everyone.
Unfortunately no, not even small pets are permissible as our hotel is not equipped to accommodate them. We are always very scrupulous in cleaning, but dogs and cats could leave harmful allergens for the next guests. Not having a hotel large enough to reserve some rooms exclusively for those travelling with animals, we must reluctantly prohibit access to all.
Those who bring animals into the room secretly -yes, it’s happened- will be removed from the hotel upon payment of the entire stay.
Some of our services are only available at certain times. Here’s a handy little note: